Customer Service


Need to reach us?

We strive to answer all email inquiries within 4 hours during normal business hours. You can also log into your account if you need help with the following:

Please enter the following code in the below box :

  • Help with an Existing Order
  • Get Shipping / Order Status
  • Product Technical Help

Physical Address/Postal Address

Contact Address:

FontanaShowers® LLC 4429 Corporate Drive. Chantilly, Va 20151

Customer Care:


Need to return a product to us?

Returns must be pre-authorized and issued an RMA# in order to be returned. Please check your Return Merchandise Authorization email for the proper return address to ensure that you are credited appropriately.

Corporate Contact Info

To reach FontanaShowers on a corporate level, you can send us email at :

[email protected]

Contact Us By Email

Product Questions, or Technical Support:

[email protected]

Sales Questions:

[email protected]

For Returns:

[email protected]

Questions regarding website:

[email protected]

Complaints or Concerns:

[email protected]