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Warranty Information

FontanaShowers will always work hard to solve any problem you might have with any of our products. We offer a 1 year manufacturer warranty on products you buy from our online store. We warrant our products to be free of manufacturing defects in materials, finish and workmanship. This warranty is extended to the original end-user purchaser, beginning at the time of retail purchase.
This limited warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied. FontanaShowers will not be liable for any indirect, incidental, or punitive damages arising from purchase of this product.This limited warranty does not cover misuse, unauthorized modifications, and external causes such as acts of nature. This warranty does not cover normal wear and tear, or damage to any other product used in connection with this product. This Warranty does not apply to damage caused by accident, abuse, misuse or modification of the Product. This warranty excludes without limitation any scratching or surface damage due to misuse of the product. FontanaShowers will repair or replace, free of charge, during the applicable warranty period, any part that proves defective in material and/or workmanship under normal installation, use and service. If repair or replacement is not practical, FontanaShowers may elect to refund the purchase price in exchange for the return of the product. Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty. FontanaShowers shall not be liable for any damage to the product resulting from reasonable wear and tear, misuse, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions. FontanaShowers recommends using a professional plumber for all installation and repair. Proof of purchase (original sales receipt) must be made available for all warranty claims.
Parts and Finish:
All parts (other than electronic parts and batteries) and finishes of this FontanaShowers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed or, for commercial users, for five (1) year from the date of purchase.
Electronic Parts and Batteries:(if applicable)
Electronic parts (other than batteries), if any, of this FontanaShowers are warranted to the original consumer purchaser to be free from defects in material and workmanship for (1) year from the date of purchase or, for commercial users, for one (1) year from the date of purchase. No warranty is provided on batteries.
What We Will Do:
FontanaShowers Company will repair or replace, free of charge, during the applicable warranty period (as described above), any part or finish that proves defective in material and/or workmanship under normal installation, use and service. If repair or replacement is not practical, FontanaShowers Company may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.
What Is Not Covered:
Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty. FontanaShowers Company shall not be liable for any damage to the faucet resulting from reasonable wear and tear, misuse, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions. FontanaShowers Company recommends using a professional plumber for all installation and repair. We also recommend that you use only genuine FontanaShowers replacement parts.