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Communication Improved Later |
Sunday, May 29, 2005 |
| Reviewer:
Sophia Bennett from Denver, CO
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After purchase, communication slowed considerably and I had to initiate the next contact myself to learn why the delivery estimate had changed. The first response was vague, but another representative later provided a firm schedule and accurate tracking. The rose gold thermostatic automatic faucet arrived securely packaged and looked impressive once installed. The post-purchase communication could have been stronger, but the product and eventual resolution made the experience end well.
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