GENERALHow do I access BIM/Revit files and CSI submittals?
Use the BIM & Spec library to download Revit families, cut sheets, and CSI docs. For a compiled submittal pack, contact our team.
GENERALWhich power option is best for large facilities?
Hybrid AC/DC ensures continuity during outages or maintenance. See the Power Source guidance for selection considerations.
GENERALDo you support multifeed soap for high occupancy?
Yes. Review the Soap Capacity guide and contact us for multifeed planning and dosing recommendations.
GENERALAre fixtures compliant with accessibility & environmental requirements?
See Regulations & Certifications for ADA, WaterSense, and local code documentation.
General FAQ
GENERALAre Fontana Touchless faucets and dispensers suitable for airports, office towers, and transit hubs?
Yes—they’re engineered for heavy-duty use with vandal-resistant housings, industrial-grade sensors, and large-capacity soap systems.
GENERALWhat finishes are available?
A wide range of durable PVD finishes: matte black, chrome, brushed nickel, brushed gold, and bronze—each with an anti-fingerprint coating for public use.
GENERALDo they save water and soap?
Yes—laminar flow rates of 0.35–0.5 gpm reduce water consumption, while smart soap pumps minimize waste and stockouts.
GENERALHow are they powered?
Mains power (100–240 VAC) with battery backup (≥400k activations). Smart versions can also use Power‑over‑Ethernet (PoE).
GENERALAre they reliable in bright or crowded spaces?
Yes—Time‑of‑Flight (ToF) sensors ensure fast, accurate detection even in direct sunlight or heavy foot traffic.
GENERALHow easy is maintenance?
Front‑serviceable design with common spare parts; average repair time is under 20 minutes. Recommended service interval is every 3–12 months.
GENERALCan they be integrated into our building systems?
Smart models connect to BMS platforms (BACnet, Modbus, MQTT) for monitoring usage, faults, and soap levels.
GENERALWhat is the warranty?
Standard 3–5 years with extended options available. Key components are rated for 1M+ cycles.
GENERALCan they be customized?
Yes—finishes, branding, flow rates, and soap types can be tailored to project needs. BIM/Revit files are available for design teams.
Technical FAQ
TECHDesign & Hardware specifications
316 stainless steel or dezincification‑resistant brass (DZR).
IK10 impact resistance with concealed fixings.
PVD finishes with ≥72h salt spray testing; anti‑fingerprint topcoat.
ADA‑compliant heights, reach, and knee clearances.
TECHHydraulics & mixing
Flow: 0.35–0.5 gpm (laminar preferred in healthcare/food zones).
Thermostatic mixing (ASSE 1070 or 1017) with cold‑fail shutoff.
Inlet protection: 200 μm Y‑strainer; integral check valves.
TECHSensors & electronics
Time‑of‑Flight (ToF) 940 nm emitter.
Response time <200 ms; ambient light immunity >100k lux.
Electronics: IP65+ sealed (IP67 for exposed dispensers).