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Disappointment Turned Satisfaction |
Saturday, April 19, 2008 |
| Reviewer:
Spencer Copeland from Independence, MO
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Different representatives gave me different answers when I tried to confirm the order status, which made a simple question unnecessarily confusing. Better consistency from customer service would have improved the experience considerably. Thankfully, there was much less to complain about once the Lima arrived. The oil-rubbed bronze appearance is rich and distinctive, and I'm very pleased with how the hand shower looks.
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