Return to Fontana Long Dual Handle Deck Mount Brushed Nickel Waterfall Bathtub Faucet

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0 of 0 people found the following review helpful:

Dual Handle Stability February 28, 2026 Reviewer: DualAxis Plumbing from Los Angeles, CA, U.S.   In bathtub faucet retrofits, dual-handle units often produce uneven mixing under pressure shifts. This model maintains balanced output with precise control over hot and cold lines. Mechanical operation ensures consistency. Brass valve construction significantly outperforms plated assemblies in long-term durability and resistance to mineral scaling. Was this review helpful to you?

0 of 0 people found the following review helpful:

Weak customer support February 5, 2026 Reviewer: Mark Morris from Vernonia, OR United States   Fontana sent me the product (a tub faucet) in the wrong finish, chrome rather than brushed nickel. I have gotten no advisement on how to get the item in the finsh I asked for. Moreover, so far, Fontana has shown no comprehension of the design defect I pointed out regarding handle attachment. Each handle is supposed to be secured with a setscrew, but the screw hits the middle of the male part of the spline on the valve stem. There's more to say, but it's a bit tedious to try to fully explain this problem with just words to the mechanically naïve. However, it's easy to understand if you already know how splines and setscrews are supposed to work. Finding my way through Fontana's online customer support system to "someone" that appeared to be an actual human was challenging; to this point "he" has been politely useless. I am significantly unsatisfied with the product and highly unsatisfied with Fontana's customer support. Was this review helpful to you?

0 of 0 people found the following review helpful:

Tub Faucet April 11, 2023 Reviewer: Robert Cutrona from Fairview , TN United States   I received the faucet.  Was not exactly like the one I had ordered (Fontana called and told me that).  I accepted the like in kind replacement.  After receipt I discovered that the replacement would not work in my application.  I have been trying to communicate with Fontana regarding a return label so that I can return the faucet.  Original email from Fontana indicated that all they needed was a photo of the open box and they would then send me return label.  I have sent the photo but I have not received the.label or any communication regarding the return or label.  I have emailed numerous times and have heard nothing. Robert Was this review helpful to you?

4 of 4 people found the following review helpful:

Beautiful Bathtub Faucet! December 21, 2020 Reviewer: Billy from Orlando, Florida   This is definitely one of the simplest yet most beautiful bathtub faucets  ever had to install. Our client's taste was more of the minimalist side, and so when we showed them this, they immediately liked it. Long story short, we placed an order for several of these and installed them right away upon arrival. We were actually thinking about keeping an inventory of these in case our other clients like them, too. Was this review helpful to you?

2 of 2 people found the following review helpful:

Great piece January 8, 2020 Reviewer: Ava from Iowa   The product looks great and works great. It’s very sleek look updates any bathroom instantly. Was this review helpful to you?

1 of 1 people found the following review helpful:

Loose handle September 8, 2019 Reviewer: Rebecca from Oregon   One of the handles that came with our purchase was kind of loose. So much so that water was still trickling down regardless of how tight we turned it. We called them up and asked for a replacement for the handle and they immediately agreed. However, the replacement took about two weeks to arrive, which was kind of disappointing. Was this review helpful to you?

7 of 9 people found the following review helpful:

Satisfied December 3, 2018 Reviewer: Patricia from Ohio   After looking at the different options here, we thought that this would be the perfect choice for our bathroom. was not as flashy or sophisticated in design as the one that we saw before, but it does look good. The brushed nickel finish is somewhat new to us since we're used to a bright chrome finish, but this finish actually looks nice, and we're thinking that if we ever need a new bathroom fixture, we'd be looking for something with this kind of finish. Was this review helpful to you?

3 of 4 people found the following review helpful:

Works great May 10, 2018 Reviewer: Ynna from Massachusetts   I like the design of this faucet.  nothing negative I can say about it. The finish looks nice and pretty solid, too. In addition, this faucet works great. For the price that this is selling, especially at the sale price,  that this is worth it. would definitely recommend this one to family and friends. Was this review helpful to you?

1 of 2 people found the following review helpful:

Problem with the handle December 7, 2017 Reviewer: Carol from New Hampshire   I told the plumber that one of the handles seemed a little bit too tight right after tried it. He tried to fix it though it still seems to me that  still bit tight. He told me to give it a few days and it will loosen itself up after several uses. Well, it did, about one week after having it installed. Was this review helpful to you?