FontanaShowers Return Policy!
Simple Guidelines for your convenience

Our Return policy

At we stand behind our products and guarantee your satisfaction with every order

FontanaShowers promises to deliver high-quality products, in excellent condition, to your door.
If for any reason, your shipment is not satisfactory, we will accept return of the merchandise!.

Please adhere to the following return policy:

All returned merchandise must be in resalable condition
The product must be free from scratches and/or defects
All returns be accompanied by a Return Authorization (RA) number.

Please contact us at for your RMA number.

Refund of the final invoice price (minus shipping and handling charges and a 15% restocking fee) will be issued.

Buyer is responsible for return shipping costs. Refund or exchanges only accepted within 30 days from receiving your order and according to listed guidelines.

Please open the boxes immediately after delivery and check if there is any damage. You must claim the damage to us within 3 days of UPS/FedEx delivery and we will work with you to get replacement.

Please note if you did not buy it from us then it is not our product, we only sell Fontana Shower products directly on our website.

Return Dept. Contact Information:
Fontana Showers Return: 4270-I Henninger Court Chantilly, VA 20151

Customer Service: 800-684-4489

General Return Policies You may return any product in its original condition, returns are subject to a 15% restocking fee. An item cannot be returned if beyond 30 days of actual delivery date (not shipping date). Please call our customer service department at 800-684-4489 or email and ask for a Returned Merchandise Authorization (RMA). To process your return quickly please have the original order number available. Returns without an authorization number will not be accepted. We are not responsible for products sent back to us without an authorization. Orders must be returned in the original packaging and in the original condition. Products must be in the manufacturers original box and packaging. All products will be inspected prior to credit approval. Once a Returned Goods Authorization number is issued, the returned product needs to be returned within 30 days Please allow 5-10 business days for the return to be processed from the date the return is received by our receiving department.